Privacy Policy

Last updated: This document is a general draft and does not reference a specific effective date. Please insert the appropriate date upon review.

1. Introduction

Uksprout ("we", "us", or "our") respects the privacy of visitors to our website and users of our services. This Privacy Policy describes the types of information we may collect, how we use that information, and the choices available to you regarding our use of it. By using our website or services, you acknowledge that you have read and understood this Policy.

2. Information We May Collect

Depending on how you interact with our website and services, we may collect the following categories of information:

• Contact information you provide voluntarily, such as your name, email address, phone number, and company name, when you submit a form or request a demo.
• Usage data collected automatically, including pages visited, time spent on pages, referring URLs, browser type, and device information.
• Cookies and similar technologies used to remember preferences, understand site usage, and support core functionality.
• Communications data, including records of correspondence if you contact us directly with an inquiry or support request.

3. How We Use Information

We may use the information we collect for purposes that include:

• Responding to inquiries, demo requests, and support communications.
• Operating, maintaining, and improving our website and services.
• Understanding aggregate usage trends to inform product and content decisions.
• Sending administrative or informational communications related to your relationship with us.
• Complying with legal obligations and protecting our legitimate business interests.

4. Cookies

Our website may use cookies and similar tracking technologies to enhance user experience and analyse site traffic. You can control or disable cookies through your browser settings; however, doing so may affect certain functionality of the website.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we generally rely on your consent, our legitimate interests in operating and improving our services, or the necessity of processing to respond to your requests. The specific legal basis will depend on the context in which information is collected and the requirements of applicable law.

6. Sharing of Information

We do not sell personal information. We may share information in limited circumstances, including:

• With service providers who perform functions on our behalf, such as website hosting or analytics, under appropriate confidentiality obligations.
• If required by law, regulation, legal process, or governmental request.
• To protect the rights, property, or safety of Uksprout, our users, or others.
• In connection with a merger, acquisition, or sale of business assets, subject to appropriate safeguards.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

8. Data Security

We seek to implement reasonable technical and organisational measures designed to protect information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before fulfilling certain requests.

10. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we encourage you to review their respective privacy policies before providing any information to them.

11. Children's Privacy

Our website and services are intended for business and professional audiences and are not directed to children. We do not knowingly collect personal information from children.

12. International Data Transfers

If information is transferred across borders, we aim to ensure that appropriate safeguards are in place in accordance with applicable data protection requirements, to the extent required by law.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review this Policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please get in touch via our Contact page.